How telehealth sessions work
Telehealth appointments happen over secure video, similar to a medical telehealth visit. We use a HIPAA-compliant platform through our TherapyNotes client portal. You’ll join from a link we send after scheduling — no complicated setup required.
In telehealth sessions, we’ll:
- Talk through what you’ve been dealing with and what you’d like to be different
- Use the same evidence-based approaches we use in person (CBT, ACT, DBT skills, trauma-informed care)
- Practice skills you can use between sessions to calm your nervous system and respond differently to stress
- Check in regularly about how things are going and adjust our plan as needed
Is online therapy effective?
Research shows that for many concerns — especially anxiety, depression, trauma, and relationship stress — telehealth can be just as effective as in-person counseling. In fact, some people find it easier to open up from the comfort of their own space.
Telehealth may be a good fit if you:
- Have a long commute, busy work schedule, or childcare responsibilities
- Live in a part of Pennsylvania with limited local mental health options
- Prefer not to run into people you know in a waiting room
- Have health, mobility, or transportation challenges that make travel harder
What you’ll need for telehealth
- A private, quiet space where you feel comfortable talking
- Reliable internet or data connection
- A smartphone, tablet, or computer with a camera and microphone
- Headphones if you’d like extra privacy
We’ll walk you through the technical side before your first appointment so you’re not trying to figure it out alone.
Frequently asked questions
Do I have to be in Pennsylvania for telehealth therapy?
Yes. You must be physically located in Pennsylvania during each telehealth session with SCWellness. Let your therapist know if you expect to be outside Pennsylvania so you can discuss your options before the appointment.
What do I need for a telehealth session?
Choose a quiet, private place and use a phone, tablet, or computer with a camera, microphone, and reliable internet. We provide instructions for joining through our TherapyNotes client portal after scheduling. Check your connection and sound before the visit.
Is telehealth therapy effective?
Telehealth can be effective for concerns such as anxiety and depression, but it is not the right fit for everyone. Your therapist can help you consider your needs, privacy, safety, and technology access when deciding between online and in-person care.
Can couples and families do telehealth?
Yes. SCWellness offers couples and family counseling by telehealth when it is appropriate for the participants’ needs. Everyone taking part must be physically in Pennsylvania and able to speak privately. Discuss the session setup with your therapist before your first visit.
How do payment and insurance work for telehealth?
Telehealth coverage and your out-of-pocket cost depend on your exact insurance plan, clinician, and service. Contact us before your first visit so we can help verify benefits, or ask about private-pay options. See Rates & Insurance for current practice information.
What if I need a higher level of care?
If your needs would be better met by more intensive or in-person services, discuss that with your therapist so you can consider appropriate resources. Routine telehealth appointments are not emergency services. For immediate danger or a medical emergency, call 911 or go to the nearest emergency department.